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Education:
Expérience:

Education

Secondary (high) school graduation certificate

Tasks

Register arriving guests and assign rooms
Take, cancel and change room reservations
Provide information on hotel facilities and services
Process guests' departures, calculate charges and receive payments
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Provide customer service

Experience

1 to less than 7 months

Support for youths

Offers on-the-job training tailored to youth
Provides awareness training to employees to create a welcoming work environment for youth
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 40 hours per week

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Durée de l'emploi: Permanent
Langue de travail: Anglais
Education: Diplôme d'études secondaires ou l'équivalent
Expérience: 1 mois à moins de 7 mois

Tâches

Inscrire des clients dans le registre des arrivées et leur attribuer des chambres
Noter des réservations de chambres, les annuler ou les modifier
Fournir des renseignements sur les installations et les services hôteliers
Traiter le départ des clients, calculer leurs notes et percevoir les sommes dues
Tenir les registres des chambres disponibles, des réservations et des chambres louées
Suivre des mesures d'urgence et de sécurité
Travail de bureau (p.ex.. télécopie, classement, photocopie)
Répondre au téléphone et transmettre les appels et les messages
Fournir le service à la clientèle

Soutien pour les jeunes

Offre des formations en cours d'emploi adaptée aux jeunes
Offre au personnel des formations de sensibilisation afin de créer un environnement de travail accueillant pour les jeunes
Heures de travail: 40 heures par semaine

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Education:
Expérience:

Education

Secondary (high) school graduation certificate

Tasks

Develop and implement policies and procedures for daily operations
Recruit and hire staff
Supervise staff
Perform front desk duties
Prepare budgets and monitor revenues and expenses
Enforce policies and procedures
Address customers' complaints or concerns
Establish work schedules
Organize and maintain inventory

Experience

1 year to less than 2 years
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 30 to 35 hours per week

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Durée de l'emploi: Permanent
Langue de travail: Anglais
Education: Diplôme d'études secondaires ou l'équivalent
Expérience: 1 an à moins de 2 ans

Tâches

Élaborer et mettre en oeuvre des politiques et des procédures relatives aux opérations journalières
Recruter et embaucher du personnel
Superviser le personnel
Accomplir des tâches de réception
Préparer des budgets et surveiller les revenus et les dépenses
Faire appliquer les politiques et les procédures
Régler les plaintes des clients et répondre à leurs préoccupations
Établir les horaires de travail
Organiser et tenir un inventaire à jour
Heures de travail: 30 à 35 heures par semaine

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Postes ouverts (2)

Hôtellerie / Tourisme

Restauration

Aucun poste ne vous convient?