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Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 40 hours per week
Education:
Expérience:

Education

Bachelor's degree

Work site environment

Non-smoking

Work setting

Hotel, motel, resort

Tasks

Develop and implement policies and procedures for daily operations
Recruit and hire staff
Supervise staff
Conduct performance reviews
Negotiate with suppliers for the provision of materials and supplies
Conduct training sessions
Negotiate with clients for the use of facilities
Perform front desk duties
Prepare budgets and monitor revenues and expenses
Arrange for and oversee maintenance activities
Enforce policies and procedures
Address customers' complaints or concerns
Assist clients/guests with special needs
Establish work schedules

Supervision

5-10 people

Certificates, licences, memberships, and courses

First Aid Certificate

Security and safety

Criminal record check

Transportation/travel information

Valid driver's licence

Work conditions and physical capabilities

Fast-paced environment
Work under pressure
Tight deadlines
Attention to detail
Combination of sitting, standing, walking
Standing for extended periods
Large workload

Personal suitability

Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Initiative
Team player

Screening questions

Are you authorized to work in Canada?

Employment terms options

Evening

Experience

1 year to less than 2 years

Employment terms options

Morning
On call
Weekend
Overtime required

Support for newcomers and refugees

Supports newcomers and/or refugees with foreign credential recognition
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

Offers on-the-job training tailored to youth
Offers mentorship, coaching and/or networking opportunities for youth

Support for Indigenous people

Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)

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Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 40 heures par semaine
Education: Baccalauréat
Expérience: 1 an à moins de 2 ans

Environnement de milieu de travail

Non-fumeurs

Milieu de travail

Hôtel, motel, centre de villégiature

Tâches

Élaborer et mettre en oeuvre des politiques et des procédures relatives aux opérations journalières
Recruter et embaucher du personnel
Superviser le personnel
Effectuer des examens de rendement
Discuter avec les fournisseurs des dispositions relatives à la fourniture de produits
Donner des séances de formation
Discuter avec les clients de l'utilisation des installations
Accomplir des tâches de réception
Préparer des budgets et surveiller les revenus et les dépenses
Prendre des dispositions pour les activités d'entretien et les superviser
Faire appliquer les politiques et les procédures
Régler les plaintes des clients et répondre à leurs préoccupations
Aider les clients/invités ayant des besoins spéciaux
Établir les horaires de travail

Fonctions et activités des superviseurs

5 à 10 personnes

Titres de compétence (certificats, permis, affiliations, cours, etc.)

Certificat en secourisme

Sûreté et sécurité

Vérification de casier judiciaire

Information de transport et de voyage

Permis de conduire valide

Conditions de travail et capacités physiques

Milieu où les activités se déroulent à un rythme rapide
Travail sous pression
Délais serrés
Souci du détail
Assis, debout et marcher
Debout pour une longue période
Volume de travail élevé

Qualités personnelles

Attitude axée sur le client
Relations interpersonnelles efficaces
Excellente communication orale
Excellente communication écrite
Flexibilité
Esprit d'initiative
Esprit d'équipe

Questions de sélection

Êtes-vous autorisé à travailler au Canada?

Options de conditions d'emploi

Soir

Options de conditions d'emploi

Matin
Sur appel
Fin de semaine
Heures supplémentaires demandées

Soutien pour les nouveaux arrivants et les réfugiés

Accompagne les nouveaux arrivants et/ou les réfugiés dans la reconnaissance des titres de compétences étrangers
Présente des formations sur la diversité et le multiculturalisme pour créer un milieu de travail accueillant pour les nouveaux arrivants et/ou les réfugiés

Soutien pour les jeunes

Offre des formations en cours d'emploi adaptée aux jeunes
Offre des opportunités de mentorat, de coaching et/ou de réseautage aux jeunes

Soutien pour les Autochtones

Offre des opportunités de mentorat, de coaching et/ou de réseautage aux travailleurs Autochtones
Offre au personnel des formations sur les compétences culturelles et/ou des formations de sensibilisation afin de créer un environnement de travail accueillant pour les travailleurs Autochtones

Soutien pour les travailleurs âgés

Offre des options de réintégration progressive aux travailleurs âgés qui retournent au marché du travail après leur retraite (par exemple : augmentation progressive des heures et des responsabilités)

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Postes ouverts (1)

Hôtellerie / Tourisme

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